Privacy policy

Effective Date: August 1, 2026

1. Introduction

Iron Peak Athletic Systems ("Iron Peak," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting ironpeakhq.com("Website").

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal information. By using our website, purchasing products, or communicating with us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information directly from you, automatically through your use of our website, and from trusted third-party service providers.

Information You Provide

When you interact with Iron Peak Athletic Systems, you may provide information including:

Name
Email address
Telephone number
Billing address
Shipping address
Payment information submitted during checkout
Account information (if you create an account)
Information provided when contacting customer support
Information submitted through contact forms or newsletter sign-up forms

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Website usage information
Pages visited
Date and time of access
Referral source
Cookie and session information

This information helps us improve the performance, security, and functionality of our Website.

3. How We Use Your Information

We use your information to operate our business and provide the services you request.

Your information may be used to:

Process and fulfill orders
Process payments securely
Verify transactions and reduce fraud
Provide customer support
Respond to questions and inquiries
Coordinate shipping and delivery
Process returns, exchanges, and warranty requests
Improve our website and customer experience
Send order confirmations and shipping notifications
Send promotional emails and newsletters when you have opted to receive them
Comply with applicable legal obligations

We do not sell your personal information.

4. Payment Processing

Payments made through our website are processed securely through Shopify Payments and other authorized payment methods offered during checkout.

Iron Peak Athletic Systems does not store complete payment card information on our servers. Payment information is processed securely by our payment processing partners using industry-standard encryption and security practices.

5. Order Fulfillment and Shipping

To fulfill your orders, we may share the information necessary to complete your purchase with trusted third parties, including:

Manufacturers
Authorized distributors
Shipping carriers
Payment processors
Customer support providers

Information is shared only when necessary to process orders, ship products, provide warranty assistance, process returns, or deliver customer support.

We do not authorize these providers to use your information for their own marketing purposes.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, enhance your shopping experience, and better understand how visitors use our website.

Cookies may be used to:

Remember shopping cart contents
Keep you signed into your account
Save website preferences
Improve website performance
Analyze website traffic
Help detect fraudulent activity

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain features of our Website.

7. Email Communications

If you subscribe to our mailing list or provide your email address during a purchase or inquiry, we may send you:

Order confirmations
Shipping updates
Customer service communications
Product announcements
Promotional offers
Company news
Educational content related to our products

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send important transactional communications related to your orders or customer service requests.

8. Data Security

Iron Peak Athletic Systems takes reasonable administrative, technical, and physical safeguards to protect your personal information.

Security measures include:

Secure website encryption (SSL)
Secure payment processing
Restricted access to customer information
Reasonable safeguards against unauthorized access, disclosure, alteration, or destruction of data

While we use commercially reasonable security practices, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the Internet.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our business practices.

10. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. These rights may include:

Requesting access to the personal information we maintain about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of your personal information, subject to legal or contractual obligations.
Requesting information about how your personal information is used.
Opting out of receiving promotional marketing communications.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information promptly.

If you believe a child has provided us with personal information, please contact us immediately.

12. Third-Party Websites

Our website may contain links to third-party websites, manufacturers, distributors, suppliers, or other external resources for your convenience.

Iron Peak Athletic Systems is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or Website functionality.

Any updates will be posted on this page with a revised Effective Date. Your continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Iron Peak Athletic Systems

Email:support@ironpeakhq.com

Phone:855-410-3985

Address:
3 New Haven Dr.
Nashua, NH 03063
United States

Business Hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time

15. Your Consent

By accessing or using the Iron Peak Athletic Systems Website, creating an account, subscribing to communications, or purchasing products through our website, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

If you do not agree with this Privacy Policy, please discontinue use of our Website and Services.